30 March، 2023

News from Emirates

Alshaya Launches Aura loyalty programme in United Arab Emirates 1M GCC members to date enjoy personalised rewards, experiences, and benefits


Dubai, 6 October 2022: Alshaya Group, one of the world’s leading international franchise operators, has officially launched Aura, its brand-new customer loyalty programme, in the United Arab Emirates. The innovative new scheme lets customers redeem points and unlock benefits across a uniquely wide choice of over 70 world class retail brands, with points earned in-store, restaurants and online.

The launch in UAE follows the successful launch of the programme in Qatar and Kuwait earlier this year, with the number of members already reaching over 1 million so far.

John Hadden, Chief Executive Officer, Alshaya Group said: “As we celebrate reaching 1M members of Aura, we’re proud and extremely excited to bring our new, world-class loyalty programme to our customers in the UAE- one of our largest markets. Aura is an exciting new way for us to thank them for their loyalty and let them know that they are special.

“We offer our customers the widest choice of brands and experiences to suit their different preferences. Celebrating our customers’ individuality, and rewarding them, is what Aura is all about. By bringing together all of Alshaya’s well-loved international brands into one programme, we can unlock a personalised world of rewards, experiences and benefits that is unmatched.”

Aura members can earn and redeem points across their favourite brands, access a range of personalised shopping, dining, and lifestyle experiences, and receive priority notification of promotions and sales events across a portfolio that includes H&M, American Eagle, Mothercare, Victoria’s Secret, The Cheesecake Factory, P.F. Chang’s, Shake Shack, Bath & Body Works, Boots, M·A·C, Pottery Barn, and West Elm. Members also get the chance to earn points through the brands e-commerce sites.

Aura membership is open to everyone aged 18 and above.  It is free, quick, and easy to join, and members can use the Aura MENA app to track their benefits and access their rewards. Joining is as simple as downloading the app from the App Store or Google Play or registering for Aura in any participating Alshaya store or restaurant.

From fashion to beauty, home furnishings to dining, members collect points every time they spend. Points can be used for future purchases or to access experiences such as a personalised gourmet treat, a bespoke shopping experience or a pampering beauty treatment.

For every AED 10 spent, 10 points are earned on spend across all Alshaya stores and restaurants (excluding Starbucks). The more customers shop with Alshaya brands the more benefits they can unlock.  With so many brands in the Aura programme, members can enjoy unmatched opportunities to earn points.

  • Aura Hello is the entry point membership and is for holders of 1 to 5,999 tier points
  • Aura Star is for holders of 6,000 to 23,999 tier points. Star members will earn points faster: 1.5 x than Hello
  • Aura VIP, the top tier of Aura, starts with 24,000 tier points, gives access to VIP membership benefits, and earns points even faster: 2 x that of Hello

Plans are already underway to launch Aura in all Alshaya markets in the GCC and beyond with Saudi Arabia coming in the next few weeks.  Aura members will be able to earn and redeem rewards wherever they shop across the GCC, as each of these markets is included in the Aura programme.

You may have missed

2 min read

Ramadan is a time for togetherness and reflection, and Homes r Us believes every home has a story to tell. In celebration of the Holy Month, the brand has put together a variety of ideas to help customers reflect on their style. In that spirit, the home décor and furniture brand launched its Ramadan 2023 collection. In this year’s collection, you’ll find ideas for hosting iftars and celebrations with friends and family for unforgettable memories. In the UAE, each home appears distinct, as a diverse array of traditions, customs, gatherings, and enriching stories breathe life into them. Every part of Ramadan reflects the identity of the people who live in these homes, from the food to the clothes to the gifts to even the furniture. There’s a solution for every home in the brand’s latest collection. With its minimalist design, soft hues, and textures, the “White Canvas” theme exudes serenity and tranquillity. The “Forest Forage” theme features carefully chosen accessories and furniture inspired by the earth and forest elements to bring nature into the home. Those with modern home designs can add a touch of contemporary elegance with the “Industrial Sleek” theme, blending contrasting textures and hues for a modern loft appeal. Homes r Us is also adding opulent lanterns and dinnerware to its dining collection, suitable for hosting lavish iftars. The brand is a one-stop shop for all Ramadan needs, enabling the idyllic setting for family stories. Homes r Us understands that different cultures celebrate Ramadan differently. That’s why the collection caters to all tastes and styles. With new stores opening in Fujairah and Jumeirah at 777 Mall, Homes r Us will soon expand its reach. There will also be a refreshed, more expansive store in the Arabian Centre. The newly opened stores will have an expanded portfolio of products while keeping the tastes of local customers in mind. To make shopping even more convenient, Homes r Us is offering free delivery and assembly on a minimum purchase of AED 1000 to its customers. The new Ramadan collection can be browsed in-store or online at https://www.homesrus.ae/en/catalogues.